Hitel Hosted VoIP telephone system and sip trunk services are UK based. We help small or large businesses to run better. We offer call centre solutions. We have virtual office modules. Hitel Hosted Telephone System comes with auto attendant and virtual receptionist. You can manage your incoming call seamlessly to any convenient location. This could be a cell phone or a landline. You can take call on your notebook computer while on the move. Hitel offers out of the box unified communication system. The system is loaded with a variety of features. We offer calls recording and customisable music on hold Hitel hosted system offers multilevel IVR options. Call broadcast feature allows call centres to dial out pre compiled list of phone numbers automatically. You can play recorded IVR before customers offering them options to dial accordingly. Hitel Hosted PBX supports multilevel ring groups. With our PBX you can organise to route incoming calls among various departments. You can centralise all of your branch offices. You can monitor live activities on your phone system from anywhere via web interface. Block unwanted callers with one click. Get access to all incoming and outgoing calls history. Customised search options for calls history. We offer HD quality conference solution. With Hitel VoIP telephone system you can have unlimited conference rooms. Conference comes with moderator and participants, pin numbers. It also support call recording, mute a caller announcements and more. With our UK based Cloud system you can manage your contacts online. A lot of useful PBX features like follow me, blind or attended call transfer, calls parking, call queues, hot desk options. It can deliver voicemail to email with audio file attachment. Time conditions feature allows you to manage your opening and closing times. Organise your working days and weekends. You can configure the hosted business VoIP phone system to handle all incoming calls according to annual holidays and daylight saving automatically.